International freight forwarders play a critical role in global trade. They coordinate carriers, manage customs paperwork, and design transport plans that balance cost, speed, and reliability. Their work supports manufacturers, importers, exporters, and supply chain teams that need dependable cross-border movement. This homepage brings you clear explanations, industry context, and practical information to help you understand how international freight forwarding works and why it matters to modern logistics.

Hayden Fletcher is a logistics specialist with two decades of experience in international freight forwarding and global trade. He breaks down complex supply chain issues into practical insights for shippers and businesses.
In global trade, confusion is expensive. One unclear sentence on a contract can determine who pays for marine insurance, who manages port charges, and who carries the risk the moment a container is lifted at the terminal. That’s why Incoterms, the rules published by the International Chamber of Commerce (ICC), remain one of the most important frameworks in cross-border logistics.
Yet despite their influence, many importers and exporters still misunderstand how Incoterms work—and where their responsibility ends. This guide breaks down the essential concepts, bringing clarity to a system that underpins everything from small e-commerce shipments to multi-million-dollar supply chains.
Incoterms are not laws. They’re globally recognised commercial terms that standardise who handles transport, customs clearance, insurance, and risk transfer during international shipping.
They settle questions that might otherwise create disputes, such as:
Who books the freight?
Who pays port handling fees?
Where does risk transfer from seller to buyer?
Who manages export or import customs?
At what point is the shipment considered delivered?
By clarifying responsibilities in advance, Incoterms reduce uncertainty for freight forwarders, customs brokers, carriers, and insurers.
The current version—Incoterms 2020—contains 11 rules. They fall into two categories:
For any mode of transport: EXW, FCA, CPT, CIP, DAP, DPU, DDP
For sea and inland waterway transport: FAS, FOB, CFR, CIF
Below is a practical explanation of each, focusing on real-world use by importers and exporters.
The seller’s responsibility ends as soon as the goods are made available at their premises.
The buyer handles everything: pickup, export paperwork, freight, import clearance, and delivery.
Commonly used in manufacturing but risky for inexperienced buyers.
The seller clears the goods for export and hands them to the carrier at an agreed location.
Risk transfers earlier than most buyers expect, making FCA a modern alternative to FOB for containerised shipments.
The seller pays the international freight, but risk transfers once the goods are handed to the first carrier.
Buyers must understand that “freight paid” does not mean “risk covered.”
Similar to CPT, but the seller must also provide insurance with higher coverage (as defined by ICC).
Common in higher-value shipments or where buyers demand added protection.
The seller manages the transport up to the buyer’s location, excluding customs clearance.
Risk transfers at final delivery.
A popular Incoterm for e-commerce and B2B shipments.
The seller delivers and unloads the goods at the destination.
This is the only Incoterm where unloading is the seller’s obligation.
The seller takes on almost every responsibility—including import customs, duties, and taxes.
Buyers prefer DDP because it eliminates administrative work, but sellers must understand the tax and compliance implications of managing clearance in another country.
The seller places goods next to the vessel at the port of shipment. Rarely used today.
Risk transfers when the goods pass the ship’s rail at the port of loading.
Still widely used, but not recommended for containerised freight (FCA fits modern logistics better).
The seller pays for freight to the destination port, but risk transfers at the port of loading.
Buyers must manage insurance and destination charges.
Similar to CFR, but the seller also pays for minimum insurance.
Often used for commodities like grain, minerals, or bulk cargo.
Global trade has become more complex, driven by:
Rising freight rates
Expanding free trade agreements
Stricter customs and biosecurity laws
Shifting carrier surcharges
E-commerce growth
Multi-country sourcing strategies
As logistics grows more fragmented, clear Incoterms guard against financial surprises. For example, a buyer choosing CIF might still face high terminal handling charges upon arrival—fees not covered in the contract.
Conversely, a seller offering DDP must understand import tax laws in the destination country, or risk non-compliance.
While no single rule fits every situation, businesses often base decisions on:
Buyers seeking transparency often prefer FOB, FCA, or EXW.
Sellers wanting control might choose CIF, CFR, or CPT.
New importers usually avoid EXW and FOB because these place heavy responsibility on them early in the chain.
High-value goods benefit from CIP or CIF, which include minimum insurance standards.
DDP can be effective, but only when the seller understands customs duties, GST/VAT, and licensing rules at the final destination.
Many assume risk transfers when freight is paid for. Incoterms separate payment responsibility from liability.
FOB was designed for break-bulk cargo, not containers. FCA is the recommended alternative.
Rules like CIF and CFR cover only the main freight leg—not terminal fees, storage, or handling charges.
They don’t govern title transfer—only cost and risk.
Terms like DAP or FCA must be tied to a clear, agreed delivery point.
Incoterms remain a cornerstone of international logistics. They bring structure to a supply chain that spans exporters, importers, carriers, insurers, customs authorities, and freight forwarders. While they can seem abstract on paper, these rules have real-world consequences—affecting costs, risk exposure, delivery timelines, and even business relationships.
For companies importing or exporting regularly, choosing the right Incoterm is less about tradition and more about strategy. The right decision can safeguard margins, prevent disputes, and ensure a clear pathway through complex global trade networks.