International freight forwarders play a critical role in global trade. They coordinate carriers, manage customs paperwork, and design transport plans that balance cost, speed, and reliability. Their work supports manufacturers, importers, exporters, and supply chain teams that need dependable cross-border movement. This homepage brings you clear explanations, industry context, and practical information to help you understand how international freight forwarding works and why it matters to modern logistics.

Hayden Fletcher is a logistics specialist with two decades of experience in international freight forwarding and global trade. He breaks down complex supply chain issues into practical insights for shippers and businesses.
Hayden Fletcher has spent more than twenty years working in international freight forwarding, covering everything from cross-border trade compliance to complex multimodal logistics. His career began on the warehouse floor, where he learned how small operational decisions shape the entire flow of cargo. Over time he moved through roles in customs brokerage, carrier management, and trade route planning, giving him a wide view of how goods actually move across continents.
Today, Hayden writes for phorums.com.au, focusing on real-world freight challenges and the systems behind global logistics. He studies how regulations shift, why certain routes rise or fall in importance, and how new technologies shape the speed and reliability of international supply chains. His goal is to translate industry complexity into clear, useful insights for importers, exporters, and logistics professionals.
Hayden is known for his ability to explain technical topics without oversimplifying them. Whether he’s breaking down Incoterms, comparing air and sea freight, or analysing a major port disruption, he approaches each subject with the mindset of someone who has spent decades inside the industry rather than watching it from the outside.
Outside of writing, Hayden consults for manufacturers, freight forwarders, and SMEs looking to strengthen their logistics processes. He believes that understanding the fundamentals of global trade is one of the most valuable skills a business can have in a fast-changing world.